Our Guarantee Refund PolicyOur 30- Day Guarantee - We are dedicated to providing you with unique quality products. Our confidence is backed by a 30-day guarantee. If you are not completely satisfied, please see the refund section below. SSL Secure Checkout & Registration - Thank you for shopping at www.SeniorsProducts-kdr.com! We've done our best to ensure the privacy and security of your transactions with us. Your credit card number and other personal data will be treated with the highest standards of safety, security, and confidentiality. Our checkout, registration and merchant interface are SSL secure.
Privacy Policy - During the checkout process, all address and payment information is taken in https:// (SSL secure) pages. All of your information will be kept absolutely private. If you are using Microsoft Internet Explorer or Netscape Navigator, look for the key or lock in the bottom right corner of your browser that indicates your connection is secure. (Please note that email is not encrypted, and therefore is not considered a secure means of transmitting credit card numbers.) Return Policy - We strive to achieve 100% customer satisfaction by providing top quality products. We realize, however, that sometimes a product is not exactly what you expected. If you wish to return an item within 30 days of your purchase, you may do so and receive a credit toward the purchase of another item; or you may receive a refund of the purchase price. All returned merchandise must be unused, and in original condition and packaging. Shipping charges are not refundable. Due to health and safety concerns we cannot accept return of opened incontinence diapers, liners, pads, undergarments and Afex™ products. If you wish to return an item, please contact us either by clicking here on our Return Request Form , or you can contact us by phone at our toll free number 1-866-721-8398. Please provide us with your name, order number, and the product you wish to return. We will then issue you a return merchandise account number (RMA number). This number must be written on the return shipping label. Please include a copy of your packing slip or receipt with your return. If this is not available, please include a letter with your name and order number. Upon receiving your return, we will credit you the cost of the item (shipping charges are not refundable). Only the card used to make the original purchase will be credited. SeniorsProducts-kdr.Com
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